FAQ

Frequently Asked Questions

If it’s not wood, then what is it?

Our Ultimate products are made from a polyvinyl resin material. It will never rot, crack, warp, curl or craze. It’s also UV ray proof, insect proof and 100% water and salt waterproof. It looks like wood, feels like wood, but it’s better than wood.

Can this material be painted?

Yes, all of our Ultimates can be painted with any type of paint, however we do recommend Krylon Fusion™ for best results. Any premium exterior latex paint or spray paint such as Krylon™ is also acceptable.

I’ve heard some synthetics will break down eventually from exposure to the sun, is this the case with your product?

No, but many products made from recycled material will eventually break down with exposure from the sun due to the harmful ultra violet (UV) rays. Our product is impervious to UV rays and will not break down; we offer a lifetime warranty on material parts.

Can you modify your products for special needs?

We would be delighted to work with you. Some of our best product designs have come from request or ideas from our customers. Give us a call or email us and we will discuss the modifications you require.

What if we want our chairs made from wood, can you do that?

Yes, we would be glad to make you a chair out of any type of wood you choose. If wood is used, we recommend cypress, western cedar or redwood. No matter what you read or are told, the elements will eventually take their toll on these woods even if you give them proper care. After seeing our Ultimates, most of our customers choose them over the wood product

Are there toxins in your product like there is in pressure treated wood?

No, our products have no toxins. They are safe for everyone; the polyvinyl resin is a benign substance. That’s one of the reasons we offer the Kiddie Adirondack for small children, no toxins and no splinters.

Can you customize our chair?

Yes, as mentioned above, we would be glad to modify or customize your chair. Our standard or petite size chairs fit almost all body types. However, we’ve made our chairs wider, shorter, taller, etc., etc., without compromising the look and comfort. Getting to the Ultimate Adirondack, we’ve made over 31 distinct design changes, so it’s likely we’ve done the modification you are looking for already. There is a small charge for modifications. Please give us a call and we can discuss your situation.